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Remote Support

Nerd Alliance offers Remote Support by using the best technology and tools via a fully secured remote connection to troubleshooting problems.
With your permission, our trained and certified technicians access your computer and solve the problems within a few minutes.

What Remote Support Can Do For You
  • Resolve Driver Issues
  • Install Software
  • Setup Online Backup Services
  • Virus and Spyware Removal
  • Disk Cleanup
  • System Optimization
  • Troubleshoot Hardware/Software Problems

Requirements for Remote Support
  • High Speed Internet Connection
  • Your Computer Must Start
  • You Must have Internet Connectivity

The following issues require an on-site visit
  • Internet Failure
  • Hardware Failure
  • System that won't boot